Relational Skills
for
Healthcare Leaders
An interactive leadership program facilitated by an internationally recognised Healthcare Culture and Leadership Strategist with over 35 years’ frontline experience in complex health systems. Focused on real-world relational leadership skills that improve trust, safety, performance and decision-making in high-pressure healthcare environments.
ABOUT THE COURSE
Leadership is relational, and in healthcare, relationships determine outcomes.
Most leadership programs focus on strategy, governance and operational delivery. Few teach the relational capability required to lead safely and effectively under pressure.
In high-stakes healthcare environments, leaders must communicate clearly in crisis, manage power dynamics, repair trust when things go wrong, and create cultures where clinicians can perform at their best.
This program positions relational leadership not as a “soft skill” but as a core leadership discipline essential to safe, high-performing healthcare systems.
Designed for healthcare executives, clinician leaders and emerging leaders, this course equips participants with practical tools to:
• Communicate effectively in high-pressure situations
• Build trust across multidisciplinary teams
• Strengthen belonging and psychological safety
• Navigate difficult conversations and repair relational ruptures
• Understand how power and behaviour shape culture
Grounded in neuroscience, frontline healthcare leadership and real executive dilemmas, this course moves beyond theory into practical application.
Relational capability is not optional in healthcare leadership. It is the foundation of trust, safety and performance.
Is this program right for you?
This course is designed for:
- Healthcare executives and senior leaders
- Clinician leaders stepping into management roles
- Emerging healthcare leaders
Directors - Department heads and service leads
- Leaders responsible for culture, performance and team well being
If you lead people in a high-pressure healthcare environment, this program is for you
What will you learn?
Participants will learn how to:
- Communicate clearly and decisively during crisis and uncertainty
- Build trust as a leadership discipline, not a personality trait
- Recognise how stress and pressure affect behaviour and decision-making
- Create psychological safety that improves performance and accountability
- Navigate power dynamics without escalating conflict
- Conduct difficult conversations with clarity and composure
- Repair relationships when trust has been damaged
- Strengthen belonging across multidisciplinary teams
You will leave with practical relational frameworks and tools that can be immediately applied in your organisation.
What can you expect?
During this course you will undertake interactive working sessions facilitated by an experienced healthcare leadership specialist, alongside peer healthcare leaders.
Our courses are built on real-world healthcare leadership experience, not generic communication theory.
Participants will work through:
- Executive-level case scenarios
- Crisis communication simulations
- Relational breakdown and repair exercises
- Peer discussion with healthcare leaders
- Practical relational leadership tools and templates
Interactive masterclass format
Real-world healthcare scenarios
Peer discussion and reflection
Practical frameworks grounded in neuroscience and leadership science
CPD certification on completion
The 2-hour Masterclass provides focused, high-impact learning.
The 4-hour Intensive Workshop offers deeper immersion, application and executive-level scenario work.
Assessment and Awards
Participants who successfully complete the Relational Skills for Healthcare Leaders Course will receive the AIHE Certificate in Relational Skills for Healthcare Leaders.
This course is eligible for CPD points.
Contact AIHE to find out more about our bespoke programs for healthcare leaders.
The Relational Skills for Healthcare Leaders Course is delivered in 2 formats.
Masterclass - Provides focused, high-impact learning
Intensive Workshop - Offers deeper immersion, application and executive-level scenario work.
For any questions please contact us at enquiries@aihexec.com
2 hour
Masterclasses
For a focused understanding & high-impact learning experience in this topic register for the 2 hour Masterclasses.
4 hour
Intensive Workshops
For an in-depth understanding & applied, immersive scenario-based learning experience of this topic register for the 4 hour Intensive Workshops.
Why AIHE Health Leadership Training?
Practical, Not Theoretical
Designed for Busy Healthcare Leaders
Customisable for Your Organisation
No Cookie-Cutter Approaches
Clinician-Led Faculty
Immediate Application with actionable tools
The AIHE Advantage
Our Institute values active listening, continuous reflection and authentic collaboration in partnering with our clients on their new healthcare directorship journey.
Customisable Programs
Our programs are fully customisable to suit you & your team's specific needs and challenges
Flexible Delivery
Face-to-Face, Hybrid & Online delivery with duration from 2 hr sessions, half-day workshops to multi-day retreats
AIHE Resource Hub
Access to an exclusively curated journal articles, newsletters, books, expert analysis & latest industry news
2026 Online Course Dates
WHEN
Tuesday 19 May 2026
6PM to 8PM AEDT
Tuesday 15 September 2026
6PM to 8PM AEDT
COST
AIHE Members $500 excl GST
Non-Members $550 excl GST
WHEN
Saturday 8 August 2026
10AM to 2PM AEDT
COST
AIHE Members $800 excl GST
Non-Members $880 excl GST