Series Design and Delivery
The Healthcare Leadership Foundational Masterclass consists of 4 core Modules and 1 Optional Module:
Module 1: Leadership Foundations for Clinicians
Module 2: Finance for Healthcare Leaders
Module 3: Practical Clinical Governance
Module 4: Managing Difficult Interactions
Module 5: Understanding Private Healthcare (optional)
This 6hr Masterclass offers an immersive and interactive experience for participants, with reality-based case studies and sharing of own experiences with peers, in a stimulating and supportive environment.
Utilises AIHE’s exclusive teaching methodology and trademarked content, and is designed based on frontline experience, not textbooks.
All modules are facilitated by actively practicing and experienced healthcare leaders.
Who should attend?
- Healthcare Executives and Leaders
- Clinician Leaders
- Nursing Leaders
- Medical Leaders
- Hospital Operational Leaders
- Safety and Quality Leaders
- Leadership Trainees
Module 1 : Leadership Foundations for Clinicians
The transition from expert clinician to a leadership role is one of the most challenging in a clinician’s career, particularly when they have to now “manage” the same clinicians they worked with as professional colleagues.
This module provides clinician leaders the ability to develop and demonstrate the important ‘soft skills’ of healthcare leadership, with the necessary ‘organisational’ knowledge required to successfully lead.
AIHE’s interactive reality-based case studies will highlight the practical strategies for success and the pitfalls to avoid in your transition to clinical leadership roles.
What is it about?
- The know how to successfully transition from clinician to leader
- Understanding key governance strategies in your organisation
- Fundamentals of the Australian healthcare sector and healthcare leadership
- Leadership styles and practical techniques
- How to build clinician engagement and lead for success
- Managing direct reports who are your peers
- Understanding KPIs and what to do with them
- Learning the skills of ‘mentorship’
Module 3 : Practical Clinical Governance
An interactive and case-based session facilitated by practicing Healthcare Specialists in Clinical Governance, with over 40 years of frontline experience.
Focusing on ‘actionable’ patient-centric techniques and data-driven approaches that can be adapted to your setting, this module provides participants with an introductory understanding of Clinical Governance.
Share your experiences and learn best-practice approaches to your current challenges with peer healthcare leadership professionals, in a stimulating and supportive environment.
What is it about?
- Clinical Governance Overview
- From Theory to Practice
- Patient-Centric Clinical Incident Management™
- Data-Driven Clinical Governance™
- How to know your hospital is Safe
- How to manage medico-legal liability
- How to reduce insurance costs
- Simulated case studies
Module 4 : Managing Difficult Interactions
One of the most complex challenges for healthcare leaders is knowing how to successfully manage difficult conversations.
This is especially relevant when faced with individuals possessing ‘disruptive’ behavioural traits & ‘difficult’ personalities in the context of patient harm or poor clinician performance.
In this interactive module, participants will have the opportunity to share their experiences of challenging situations, reflect on their responses, & learn practical strategies to manage difficult conversations & difficult interactions.
What is it about?
- Identifying difficult personalities & understanding how to approach conversations
- Setting the tone for expected behaviours
- Preparing for confrontation
- Techniques for diffusing & taking control of the situation
- Delivering bad news
- Receiving difficult & confronting feedback
- Importance of reflection & insight in managing difficult conversations
- Practicing emotional intelligence
- Managing self following a difficult interaction
Module 5 (optional) : Understanding Private Healthcare
This Module provides participants the foundations for understanding the private healthcare system.
Using our interactive, reality-based case study discussions, participants gain the knowledge and fundamental skills to navigate their role as a healthcare leader in the private sector across common challenges and governance scenarios.
Designed & delivered by healthcare specialists with extensive private health system experience, this Module covers all aspects of clinical and corporate governance that’s essential for practicing healthcare leaders.
What is it about?
- Overview of the private health system
- The key players and relationships
- Insurer – provider relationships
- Understanding private health funding
- Bylaws and private health sector regulations
- Medico-legal Implications in private healhcare
- Clinical & corporate governance
- Financial governance
- Clinical services planning in the private sector
- Data & KPIs